do you need a hand?

Are you stretched for time, resources and expertise when it comes to organising that conference, event and exhibition that will enhance the reputation of your organisation?

Do you have a day job which requires all your time, resources and expertise without the distraction of yet another task which will hinder the delivery of your core services?

The additional work in bringing together a successful conference, event or exhibition just adds to the burden you face on a day to day basis doing what you are supposed to be doing. 

It's more than just time.  Conferences, events and exhibitions have become very complicated businesses and complicated things need specialists.

Desliens Conference and Event Management relieve the conference organising committee of the day-to-day tasks involved in organising the conference, allowing them to concentrate on their core business.

Our approach is to deliver value to our clients. Value is not delivered by cost alone, but by the benefits and results achieved as seen by the two key groups - the client and the delegate.

Do you:

Understand how to make the message match the market in promoting your conference or event;

Understand how to make your conference or event program a key tool in marketing your conference or event;

Have the experience or knowledge of all costs to bring together a conference or event budget;

Need to source accommodation for delegates and partners, take bookings, make the reservation and confirm details with delegates. 

Know how to manage accommodation bookings to achieve the best possible rates for delegates across a range of accommodation types;

Need to separate out conference and event finances from your day-to-day activities to simplify meeting Government BAS requirements;

Need to manage your conference and event finances to provide regular financial reporting and a final, auditable financial report;

Need to prepare the text that goes into the conference registration brochure ie. Registrations, accommodation, tours, transport, venue, dietary requirements etc. sourcing quotes for graphics and printing;

Understand how to prepare a run sheet to coordinate all the activities of the program, speakers, functions and suppliers on the day;

Have the specialised software to receive and record delegate registrations, note all specific requirements, receive payments and provide confirming correspondence;

Need to provide on-line registrations;

Need the capability to handle speakers papers on-line, review papers on-line with geographically dispersed reviewers;:

Need to provide a partners program that is run in parallel to the main conference or event  program, and optional tours pre and post conference;

Have the time to liaise with speakers and be the point of contact for their presentation and presentation equipment, travel or accommodation;

Need to prepare targeted sponsorship proposals, liaise with sponsors regarding sponsorship and be the point of contact for sponsorship opportunities;

Have the time to prepare name badges; and source conference bags and pack delegate packs

Need to develop a ‘talked about’ social program;

Need to cater for conference sessions and social events;

Need to source suppliers for audiovisual equipment and technical support throughout the conference or event;

You get the picture.  Organising a conference, event or exhibition, requires attention to an immense amount of detail.  Just like your job, it requires experience and expertise.  It requires knowledge of just which suppliers can best meet your needs and the ability to negotiate the best deal for you.

Desliens Conference and Events Management consistently identify our clients' problems and work towards clearly understanding their requirements. We develop flexible, innovative and unique, ‘Territory-based' solutions to meet each of their needs, ensuring each delegate enjoys a well-organised yet uniquely ‘Territorian' experience.

‘When our Council agreed to the Northern Territory's request to conduct the conference in Darwin there was some concern expressed regarding professionalism available in what many see as a remote area...I am pleased to advise that, with smooth conduct and most dedicated staffing and administrative arrangements provided, any fears were proven groundless'.

Mr Ken Duncan, Executive Director

Chartered Institute of Transport

"I would like to thank you for the sterling efforts of both yourself and your staff in the organisation of the Northern Australia Forum held on 17-20 October 2000.  There were a number of challenges such as bringing together delegates from a wide geographic area.  It is to your great credit that these were overcome and the Forum proceeded very smoothly and efficiently." 

Senator the Hon. Ian Macdonald,

Minister for Regional Services, Territories and Local Government.

Customer service is delivering ‘value' to our clients. Delivering value is not achieved through cost alone, but by the benefits seen by our three main ‘customer' groups.

For each conference or event we have three main ‘customers' - the client or organizing committee, the delegates themselves (or the ‘business tourist'), and any person making a presentation or setting up a display at the event. Each ‘client' has different expectations regarding the services they require Desliens to provide.

From the outset of our relationship with the client, we ensure that the level of service they receive meets and exceeds the high standards we set ourselves. We have detailed operating systems and procedures to ensure our clients' requirements are met. We provide the following services to each type of ‘customer'.

Are you our type of client?  Go to Our Approach and Is This You?

Not sure of what services you need.  A read through Our Services may help you think it through.

Or just go to the Request for Assistance to seek an indicative quote around which we may have further discussions.